Customer testimonials

Read authentic reviews from our satisfied customerss

"Great people to deal with, I am thrilled with the beautiful sofa I received, extremely well wrapped took me a while to get it unwrapped with loads of bubble wrap and thick cardboard on each corner. Great communication even at 9.30 pm at night from Matthew, top man. Would highly recommend and excellent value for money, my item was brand new, I couldn't actually find any signs of display use or wear. Thrilled 😄"

Elaine Duncan

"Absolutely delighted with the service by the Stockport team. Really friendly and helpful in the showroom and then my new dining set was delivered four days later right on time. They also removed my old set and all the packing from the new one. Thank you!"

Chris Jeffery

"After visiting many sofa stores was recommended Joseph James. All staff were great and friendly at the Stretford and Stockport branch. Great customer service from the beginning. Thanks to Keith and the delivery drivers for delivering so quickly. So pleased with our new sofa amazing quality and value for money. Would recommend and use again."

Danielle Xc

"We went to went to 3 national retailers and a quick search of our preferred sofa led us to Joseph James. We visited the Stockport branch to see the sofa in person on a Sunday, paid and it was delivered on Thursday. Super easy and the sales staff were really helpful. Big shout out to the delivery guys too? They were really careful and ensured I was fully happy before they left! Brilliant and will buy from them again"

Susan Reilly

"Fantastic customer service and the delivery guys especially Keith was so accommodating and helpful. Me and my husband are very happy customers. Would definitely recommend."

Asma Mohamed

"Great customer service from start to finish. No pressure when in the showroom. Fast delivery on a day that suited us. The 2 guys who turned up to deliver were super professional and worked fast. They took away our old sofas and set up our new one. Absolutely love our new sofa, it's perfect. Would recommend this company and use again in the future too, Many thanks"

Tori Morrish

"Excellent service from the start. Found & ordered a sofa & matching chair on the Tuesday, it was delivered by Sunday morning. Delivery guys great, excellent customer service from Matt at the store. So happy with our sofa after looking for one for months. Would highly recommend 😁 …"

Mandy Norman

"This is my second purchase and I couldn't be happier. My settee is just as described and perfect for my lounge. Customer service was excellent from start to finish and the delivery men were very helpful and polite. My old settee was taken away for a small fee too. I will definitely buy from Joseph James in the future and highly recommend them to anybody wishing to purchase quality furniture at very reasonable prices."

Shirley Harrison

"Really helpful staff but not at all pushy and excellent inexpensive products. We are really happy with our mattress and sofa. The delivery and communication were great too. Highly recommended!"

Judith Shand