Can you still deliver if there are access issues?
In short: yes, in most cases. We deal with tricky access all the time. The key is to tell us about any concerns before your delivery day, so we can plan the best way to get your furniture in.
Tricky access is nothing new to us
Our team delivers large furniture every day, so the following are all familiar to us:
- Narrow doorways or hallways
- Tight or winding staircases
- Flats with no lift, or upper floors
- Limited or awkward parking
None of these are unusual, and in most cases we can find a way to get your furniture safely into place.
How we'll help
If you let us know about any access concerns in advance, our team can plan ahead. On the day, they will do their best to get your furniture in, and may be able to remove feet or separate sofas into pieces to make it work. The best first step is to measure your space using our Will It Fit? guide, so we can advise you before you even place your order.
We're here to help
Got a tight doorway, a winding staircase or a flat with no lift? Give us a call before your delivery day and we will happily talk through the options with you.
Related questions
Worried about access?
Tell us about it before your delivery day and we will plan the best way to get your furniture in.
Call customer services on 07399 438 386 (9am-5pm, Monday to Friday).
