FREE UK DELIVERY WITHIN 7 DAYS

For help placing your order call us on 07353 125 800

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Delivery Help

Everything you need to know about delivery at Joseph James Furniture Outlet. Delivery is free to mainland UK (a flat £65 to Northern Ireland) and we aim to deliver within 7 days. Choose a question below.

Free UK delivery, within 7 days

Delivered into the room of your choice by our own two-man team, or by our courier partner for flexible timing. Free to mainland UK, flat £65 to Northern Ireland.

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Delivery times & options

How long does delivery take?› What delivery options do you offer?› Joseph James delivery vs our courier partner› Which delivery service should I choose?› Can I choose my delivery day?›

Delivery cost & delivery areas

How much is delivery?› Do you deliver to Northern Ireland?› Where in the UK do you deliver?›

Preparing for your delivery

How can I check if my furniture will fit?› Do I need to clear the room and route?› Can you still deliver if there are access issues?› What do I need to do when my delivery arrives?›

Our two-man service

Do you offer an assembly service?› Do you deliver into the room of my choice?› Do you take the packaging away?› Do you deliver upstairs and to flats with no lift?› What if my furniture won't fit through the door?›

Changes & collection

How do I change my delivery day?› Can I cancel or change my order?› Can I collect from a showroom instead?›

There's a problem

My order is damaged› I've received the wrong or a missing item› What happens if my furniture doesn't fit?› What's your returns policy?›

Still have a question?

Before you buy, call our sales team. For help with an existing order, call customer services.

Sales: 07353 125 800 | Customer services: 07399 438 386 (9am-5pm, Monday to Friday)