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For help placing your order call us on 07353 125 800

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Ordering & Payment

Help with placing an order and paying at Joseph James Furniture Outlet. Order online, by phone or in one of our four showrooms, and pay your way, including flexible finance options. Choose a question below.

Flexible ways to pay

Pay by card or PayPal, or spread the cost with Klarna, Snap Finance and DivideBuy. Choose your option at checkout, subject to status.

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Need a hand ordering? Call 07353 125 800.

Placing an order

How do I place an order?› How do I know my order is confirmed?› Can I change or cancel my order?› Can you check stock or reserve an item?›

Payment methods

What payment methods do you accept?› Do you offer finance or buy now, pay later?› When will I be charged?› Is my payment secure?›

Pricing & discounts

Are online prices the same as in store?› Do prices include VAT and delivery?› Can I use a discount code?›

Order problems

Why might my order not be accepted?› I'm having a payment problem, what do I do?›

Ready to order, or need a hand?

Our team is happy to help you place your order and choose the right way to pay.

Call 07353 125 800 or back to the Help Centre.