Ordering Help

Do you offer finance or buy now, pay later?

‹ Back to Ordering & Payment help In short: yes. You can spread the cost with Klarna, Snap Finance or DivideBuy. Choose your provider at the checkout, subject to status....

What payment methods do you accept?

‹ Back to Ordering & Payment help In short: you can pay by debit or credit card or with PayPal, or spread the cost with Klarna, Snap Finance and DivideBuy....

Can you check stock or reserve an item?

‹ Back to Ordering & Payment help In short: yes, our team can check availability for you. As outlet stock is limited and often one of a kind, the surest...

How do I know my order is confirmed?

‹ Back to Ordering & Payment help In short: as soon as you place your order, we send a confirmation email with your order number and details. If it does...

How do I place an order?

‹ Back to Ordering & Payment help In short: you can order online, by phone, or in any of our four showrooms. Online, just add your item to the basket,...

Can I cancel or change my order?

‹ Back to Delivery help In short: yes. If you ordered online or by phone, you have the right to cancel within 14 days of receiving your order. To change...