Returns Help

My order is damaged

‹ Back to Delivery help In short: we are sorry to hear that. If your item arrives damaged or faulty, please contact our customer services team and we will put...

What happens if my furniture doesn't fit?

‹ Back to Delivery help In short: in the rare case an item genuinely will not fit, do not worry. We will help you find the best solution, whether that...

I've received the wrong or a missing item

‹ Back to Delivery help In short: we are sorry for the mix-up. If part of your order is missing, or you have received the wrong item, please contact our...

What's your returns policy?

‹ Back to Delivery help In short: if you bought online or by phone, you have 14 days from delivery to return an item, provided it is unused and in...